Update from the Texas Datacenter:
Our team and electricians are working diligently to get the temporary ATS installed, wired and tested to allow power to be restored. As the ATS involves high-voltage power, we are following the necessary steps to ensure the safety of our personnel and your equipment housed in our facility. Based on current ...
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Power has been restored to the distribution gear from the temporary ATS. HVAC units are now all online, and they will be beginning the process of restoring power to UPSs soon, then PDUs, and then to our servers.
Thank you for your patience as we work to address the ATS issue at our colocation datacenter. We apologize for the situation and are working as quickly as possible to restore service.
It has been determined that the repairs for the ATS will take more time than anticipated, so they are putting into service a backup ATS that they have on-site ...
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There has been a wide-spread power outage in the Dallas-Fort Worth area that is curently affecting hundreds of customers, including our Colocation Facility. The facility has backup/redundant power generators, which are operational. However, that power outage caused some issues with one of the ATS'(Automatic Transfer Switch) that provides ...
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